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995b FAQ — All Your Questions Answered in One Place

From registration to payments, bonuses to gaming rules — find everything you need to know about 995b, all in one place.

Register & Login

Find answers to all your questions about account registration, login, password recovery, and profile management.

Deposits & Withdrawals

Learn how to deposit and withdraw using bKash, Nagad, Rocket, and bank transfer.

Bonuses & Promotions

Learn all about welcome bonuses, daily bonuses, cashback, and reload offers.

Gaming Rules

Questions and answers on the rules and strategies for lottery, betting, Live Casino, and slots games.

Security & Verification

Important information on KYC verification, two-step security, and account protection.

Mobile App

Find solutions for 995b app downloads, installation, and mobile gaming issues.

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Everything you want to know about 995b

995b is one of Bangladesh's most trusted online gaming platforms. Thousands of members play on our platform every day and often have questions. To make things easier for you, we've put together the most frequently asked questions in one place. Browse the FAQ below — you'll find the answers you need right here.

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Account & Registration 8

All you need to register on 995b is an active Bangladeshi mobile number, a strong password, and your name and date of birth. Registration is completely free and takes just 2 minutes. On the registration page and get started right now.

You must be 18 or older to register on 995b. Our platform is strictly off-limits to anyone under 18. As part of the KYC process, you may be required to submit your national ID for age verification.

No. Only one account is allowed per person. Any attempt to create multiple accounts will result in all accounts being permanently banned and all balances forfeited. Everything you need is available in a single account.

login page Click the "Forgot password?" link. Enter your registered mobile number or email, verify the OTP, and set a new password. The whole process takes just 2 minutes.

Mobile OTP verification is instant. KYC document submissions are usually reviewed within 24 hours. For faster verification, make sure to upload clear, legible photos.

After logging in, you can update your phone number, email, and password from Account Settings. To change your name or date of birth, please contact customer support.

Too many incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again, or reset your password. If the issue persists, email support@995b.biz.

You can find the self-exclusion or account closure option in Account Settings. Make sure to withdraw any remaining balance before closing. Contact support if you need assistance.

Deposits & Withdrawals 7

Log in and go to "Deposit". Choose your preferred method — bKash, Nagad, Rocket, or bank transfer — enter the amount, and confirm the payment. Funds are typically credited within 2–5 minutes.

You can deposit a minimum of ৳200 via mobile banking (bKash/Nagad/Rocket). For bank transfers, the minimum is ৳500. A special bonus is available on your first deposit.

Mobile banking withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Completing KYC verification helps speed up the process.

The minimum withdrawal amount is ৳300. The daily maximum depends on your account's verification level and increases significantly after full KYC verification.

If a deposit fails, any amount deducted from your mobile banking account is usually refunded within 30 minutes. If it hasn't been returned after 60 minutes, contact support@995b.biz with your transaction ID.

Withdrawals can only be sent to the mobile number or bank account registered to your account. For security reasons, transfers to any other number or account are not possible.

995b does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own charges as per their policies.

Bonuses & Promotions 6

After your first deposit as a new member, a welcome bonus of up to ৳500 is added automatically. No promo code needed — just register, deposit, and the bonus is yours.

Not directly. To withdraw a bonus, you must meet the applicable wagering requirements — typically 5–10x the bonus amount. For full details on the terms, Terms & Conditions page.

Simply log in every day to claim your daily login bonus. Log in 7 days in a row and you'll receive a special weekly reward. Bonuses are added to your wallet automatically.

Yes! Share your referral link. When a friend registers and makes their first deposit, both of you receive a bonus. There's no limit on referrals.

The welcome bonus is valid for 30 days. Daily bonuses expire after 24 hours. Expiry dates for special promotion bonuses are stated in the respective offer. Latest Promotions Check on the page.

If your losses reach a certain threshold in a given week, a portion of the total will be returned as cashback — typically 5%–10%, credited to your account every Monday.

Gaming 6

995b offers 1,000+ games across Sports Betting, Live Casino, Lottery, slots, poker, crash games, and more. Popular Games View all on the page.

Yes. In Live Casino, you play with real dealers in real time via HD video streaming — a true casino experience from wherever you are.

Log in to Lottery section. Choose your preferred lottery, select your numbers, and purchase a ticket from your wallet. Results are announced automatically at the scheduled time.

You can bet on 30+ sports including cricket, football, tennis, badminton, and kabaddi. Live betting is also available so you can place bets on matches already in progress. For more details, Betting See on the page.

Refresh the page or restart the app. If the issue persists, try clearing your browser cache. If a game disconnects mid-session, the system automatically records the session. If none of this helps, contact support.

Yes. All games on 995b use certified RNG (Random Number Generator) technology, ensuring completely fair and random outcomes. Results are regularly audited by independent third parties.

Security & Verification 5

995b uses top-grade SSL encryption to keep your personal and financial data fully secure. Our servers undergo regular security audits.

Log in and go to Account Settings > Security > Two-Step Verification. Verify your mobile number and enable 2FA. From that point on, every login will require an OTP.

You'll need clear photos of both the front and back of your National ID (NID) or passport, plus a selfie. All documents must be sharp and legible — blurry or incorrect submissions will delay the process.

Change your password immediately and notify us at support@995b.biz. We'll secure your account within 30 minutes. If necessary, your account will be temporarily locked.

No. 995b never sells or shares your personal information with third parties. All data is kept strictly confidential, except where required by law. For more details, see our Privacy Policy read here.

Mobile App 5

995b app directly Download page Available from the download page. Both Android and iOS versions are supported. Simply download the APK file and install it.

On Android, go to Settings > Security and enable installation from unknown sources. On iOS, trust the profile by going to Settings > General > VPN & Device Management.

Yes. The 995b app gives you access to all the same games and features as the website, plus push notifications, faster loading, and biometric login.

When a new version is available, you'll see an update notification the next time you open the app. Download page Download the latest version and install it over your existing one — no need to uninstall the older version first.

Absolutely. You can deposit and withdraw directly via bKash, Nagad, and Rocket through the 995b app. Mobile banking integration makes the payment process even faster.

Didn't find your answer?

Our support team is available 24/7. Reach out anytime you have a question.

Email Support

Email us at support@995b.biz and we'll get back to you within 24 hours.

support@995b.biz
Live Chat

Log in and speak directly with our support team via live chat.

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App Support

Reach our support team directly through the 995b app, any time.

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Register with 995b and get a ৳500 welcome bonus. Start your exciting journey with lottery, betting, and Live Casino today.

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